Characterisation for Blue coat

From the run through I was not happy with my character of blue coat - I realised that I didn't completely understand this character or knew how to portray her. Also her relationship with the manager (Nicole's character) is still unclear. Initially me and Nicole had agreed the following about our characters:
- the manager would be bossy and ordering the blue coat around
- the blue coat finds the manager annoying as she is so controlling and is often told off for slacking/ lazing around when the manager is not around

Despite these ideas, I still didn't know how my Character would respond to the audience/ guests of the hotel. Therefore I have researched into possible character parallels we could use.

Firstly I tried to link to characters from the source text 'much ado about nothing', here the characters of the watchmen have similar relationships- one bossy leader (dogberry) with passive followers - verges and other watchmen. In the globe theatre version of the play, these characters are ridiculed and made fun of ( there was a particular scene which poked fun at the size/ weight) of the characters. The leader, Dogberry, gets annoyed and fed up with the men when they fool around (although he is portrayed as dumb himself). This relationship could relate back to mine and Nicole's characters (manager as Dogberry and blue coat as verges/ watchmen). For a transition we could even include some of the text from this section?

Secondly, and more appropriately, I thought we could link our characters to 'Mean Girls' - Karen and Regina. Regina is the leader if the group (manager), fake and 'overly nice' to people, yet bitches behind their backs. This is similar to Nicole's character- nice to the guests (tries to get into everyone's good books) yet finds them annoying and difficult! Karen is more a follower of the group (doesn't have much power) and is really dumb! The dumb element of this character is appropriate for the tour I give to the guests in a transition, I make up lots of irrelevant facts e.g. Pointing out fire exits and commenting on wallpaper.

I could take the passive 'follower' of the group from the watchman, and the dumbness of Karen from 'mean girls'.